Exeqto Technologies ("Exeqto", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website and services, and your rights under applicable law, including the Digital Personal Data Protection Act, 2023 of India ("DPDP Act").
1. Information we collect
We collect information that you provide directly to us, such as your name, email address, phone number, creator handle, company name, PAN details, KYC documents, bank account information, and other information required to verify your identity or process payments. We also collect information automatically, including device information, IP address, browser type, and usage data.
2. How we use your information
- To provide, maintain, and improve the Exeqto platform and services.
- To verify your identity, calculate your Exeqto Score, and build your Exeqto ID.
- To match creators with relevant brand briefs and campaigns.
- To process payments, invoices, and tax documentation.
- To communicate with you about your account, updates, and marketing (where permitted).
- To detect fraud, abuse, and security threats.
- To comply with legal and regulatory obligations.
3. Legal basis and consent
Under the DPDP Act, we process your personal data on the basis of your consent, the necessity to perform a contract with you, compliance with legal obligations, or our legitimate interests where permitted by law. You may withdraw your consent at any time by contacting us, though this may affect your ability to use certain features.
4. Data sharing
We do not sell your personal data. We may share your data with service providers who help us operate the platform, with brands and agencies when you apply to a campaign, and when required by law or to protect our rights.
5. Data retention and security
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security reviews.
6. Your rights under the DPDP Act
You have the right to access, correct, erase, and port your personal data. You also have the right to object to or restrict certain processing, and to withdraw consent. To exercise your rights, contact us at the email below.
7. Grievance officer
In accordance with the DPDP Act, we have appointed a Grievance Officer to address any concerns regarding our processing of your personal data. You may contact us at privacy@exeqto.com and we will respond within the timeframe required by applicable law.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, through the app or email.
9. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@exeqto.com.